|
Quantum VS Help: Credit Control And Reviews |
The Credit Control and Reviews module allows you to:
authorise customer transactions which have been queried by the system; and
run Credit Reviews.
These tasks will be assigned to individuals with Credit Controller privileges. See the following for details:
The Cash Posting facility enables customers to make payments on account, by cash, credit card, cheque or another available payment method.
When a Cash Posting is Completed, the amount is added to the customer's account balance. The payment is also added to Quantum Financials and any relevant Nominal Codes updated.
Credit Release Authorisation is a procedure by which Credit Controllers may authorise or deny customer credit for accounts which are over their credit limit or on hold.
Typically, when a Sales Order Entry Clerk is working with an account for which credit authorisation is required they will contact the Credit Controller. The Credit Controller will enter account details into a Credit Authorisation record, and will then quote a Release Number to the Sales Order Entry Clerk.
The transaction may then proceed or end depending on whether credit was extended or denied.
A Credit Review is a routine, like a simple computer program, which can be set up to deal with repetitive Credit Control procedures, such as:
sending bulk letter mailings; e.g. to customers whose account payments are overdue;
telephoning customers; e.g. to establish when payments are due to be made; and
updating customer account status.
Click the links above for details.
NEXT: Cash Posting