Quantum VS Help: File Maintenance

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Status History Tab: Viewing A Customer's Account Status History

The Status History tab gives a breakdown of the selected customer's account status history, such as whether the customer account is in Normal status, or has been placed on 'stop' or 'monitor' status.

 

To view a customer's account status history:

 

1.      Find and open the Customer record for the required customer. See Finding Customers.

 

2.      Click the Status History tab:

 

FileM_CustStatusHist.gif

 

A list of status descriptions - such as Normal, Monitor, Account On Stop - and dates they were applied to the account are displayed. You may use the arrow keys to scroll forwards and backwards through pages of transactions.

 

Note: The information displayed in this tab is read-only.

 

NEXT: Notes Tab: Viewing Customer Notes