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Quantum VS Help: File Maintenance |
Premium Delivery Charges Maintenance is used to set up and maintain the Premium Delivery Charging options you may wish to make available to customers when placing an order (or obtaining a quotation/making a sales enquiry).
Premium Delivery Charges are a form of delivery charge which may be used alongside, or instead of, Carriage Charges (see Carriage Charge Bands Maintenance). Whereas Carriage Charges are used to apply a delivery charge based on the total value of the Sales Order (or Quote/Sales Enquiry), Premium Delivery Charges are used to apply an additional - or 'premium' - delivery charge.
For example, you might set up a series of Premium Delivery Charges to make the following delivery/charging options available on completion of a Sales Order (or Quote/Sales Enquiry):
standard Royal Mail second class postage
standard Royal Mail first class postage
Royal Mail registered first class post
Courier 24-hour delivery
... and so on.
Each of these charging options must be set up and saved in a separate Premium Delivery Charge record. See Creating Premium Delivery Charges.
When a 'Delivered' or 'Direct' Sales Order (or Quote/Sales Enquiry) is completed, the Sales Clerk may select a Premium Delivery Charge option on behalf of the customer. This charge is either added to the Carriage Charge on the (or Quote/Sales Enquiry), or replaces it, depending on the cost option defined in the Premium Delivery Charge record. Potentially the Sales Clerk may need to select a Carrier and potentially also change the Carrier Service Level, depending on how your Premium Delivery Charges and carrier Service Levels have been configured.
See Adding Carriage And Premium Delivery Charges.
Note: For Premium Delivery charging options to be available to a customer, the Premium Delivery Charge field must be checked within the General tab of the customer record. See General Details Tab: Viewing A Customer's General Details.
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