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Quantum VS Help: File Maintenance |
You may use Customer Route Round Drop Sequence Maintenance to remove - or 'unsubscribe' - a Customer/Customer Site from a Route Round 'drop sequence', perhaps because they no longer require deliveries or because they are no longer in business. To do this:
1. Either:
Select a Customer/Customer Site in Customer Route Round Drop Sequence Maintenance, as described in steps 1 - 2 of Adding A Customer To A Route Round Drop Sequence.
Or: open the Customer Route Round Drops Finder, find the Customer/Customer Site and Route Round you wish to delete them from, and click the Round hyperlink to select the Customer in Customer Route Round Drop Sequence Maintenance.
2. In the All Route Rounds list below, click to select the Route Round you wish to delete the customer from. A green tick in the Is On Route column indicates the Route Rounds the Customer/Customer Site is subscribed to.
3. Click Amend on the Toolbar - Sub Menu to make the Customer Route Round Drop Sequence amendable.
4. In the following example we have selected the customer 'Howarth Timber Merchants' and the 'Barnsley - Week 1/Tue' Route Round, which we wish to delete the customer from. The Route List displays to the right; i.e. we can see each customer currently subscribed to the 'Barnsley - Week1/Tue Route Round' and their position in the drop sequence.
Next: In the Route List (to the right), click to highlight the Customer/Customer Site you wish to remove (e.g. Howarth Timber Merchants):
5. Click Remove (beneath the Route List).
6. Click Yes to the 'Remove [customer] from [Route Round]' dialogue.
The Customer/Customer Site is removed/unsubscribed from the selected Route Round 'Route List'. A red tick will now display in the Is On Route column for the Customer/Customer Site and Route Round, indicating that the Customer/Customer Site is no longer subscribed to the Route Round.