|
Quantum VS Help: Sales Desk |
You may use the Line Pricing window (Negotiation View) to view and manipulate a range of price and cost variables for a Product line when a sales document is open. You then have the ability to save the negotiated price criteria as a Special Price. This price will subsequently be presented to the customer if they order the product in future.
Quantum VS offers the ability to create several types of several price. Fixed Price (Type 1) Special Prices may be created from within a sales document.
A Fixed Price (Type 1) Special Price is a special discounted price - saved as a Special Price record - which applies to a specific Product and Customer (or Customer Site). When the Customer orders a Product for which a Special Price record exists they will be offered this 'special' discounted price rather than the standard line price.
Note: For details on creating other Special Price types see Special Price Maintenance.
Fixed Price (Type 1) Special Prices may be created from within the following sales document Types: Sales Order, Quote, Sales Enquiry, Sales Contract and Credit Note.
The Sales Clerk may negotiate with the customer and specify a discount price for a Product line as an incentive to get the customer to make a purchase. This new price is set by manipulating the price variables in the Line Pricing window (Negotiation View).
If Special Prices are not set up, these new line prices negotiated with the customer act as 'one-off' discounts. They will apply to the current document (and customer/product) only.
However, the Sales Clerk has the ability to save these negotiated line prices for future use, in the form of Special Price records. The advantage to the customer is that these 'special' prices will be offered the next time they place an order (or Quote, Sales Enquiry etc.) for these particular products.
Creating Special Prices from sales documents involves the Sales Clerk:
using the Line Pricing window (Negotiation View) to manipulate the price the customer will pay for a line, repeating this procedure for as many lines as required; then
saving this price criteria as a Special Price record, using the 'Document' or 'Product' method described below.
On document Completion, a Fixed Price (Special Price Type 1) record is created for the specified lines (or line), specifying the 'special' price the Customer will pay for the Product.
In future, this discount will be applied (along with the other pricing criteria used by Quantum VS in determining the 'best price') each time the Customer orders the Product, for as long as the Special Price record is valid.
There are two ways of generating Special Prices from a sales document. You may generate Special Prices for:
All lines on the sales document: This is done by selecting Update Special Prices (and additional criteria in the fields below) in the Properties: Document panel of the sales document. On document Completion a separate Special Price record will be created for every line on the document, based on the (negotiated) line price for each line. See Generating Special Prices From A Sales Document.
OR: Selected individual lines only: This is done by selecting Update Special Prices (and additional criteria in the fields below) in the Special Prices tab of the Line Pricing Window (Negotiation View). On document Completion a Special Price record will be created for the current line, plus any other lines on the document on which Special Prices are being created/updated, based on the (negotiated) line price. See Special Prices Tab.
The Sales Clerk may in theory use both of the above methods of generating Special Prices from the sales document; i.e. (1) updating Special Prices for individual lines via the Special Prices tab of the Line Pricing Window (Negotiation View) and (2) updating Special Prices for all lines via the Properties: Document panel. The Update Special Prices Priority flag in the Price Book Flags: Selling Record specifies which takes precedence; i.e. whether Special Prices will be generated for all lines or for the individually-selected lines.
Additional options include specifying whether any newly-generated Special Price will:
be Branch-specific or apply to all Branches;
be Site-specific or apply to all sites for the Customer';
overwrite any existing Special Prices for the Customer/Product combination; and
be 'absolute'; i.e. this price will be applied regardless of whether or not it is the 'best price' available (since by default the system will automatically apply the 'best price' based on existing price/discount-related variables).
On January 1, Customer X places an order for a Hammer, a Drill and a Saw. The standard line price of each of these products is £10. As an incentive to purchase, the Sales Clerk sets up a new line price of £9 for the Hammer, £8 for the Drill and £7 for the Saw, then Completes the order.
On March 1, Customer X returns and places another order for the Hammer, Drill and Saw.
If the Sales Clerk had not generated Special Prices from the January 1 order, on March 1 Customer X will be charged the standard line price of £10 for each item (assuming no other Special Prices or discount criteria exists and they have not negotiated another one-off discount).
However, imagine the Sales Clerk had generated Special Prices on the January 1 order using the Document option (i.e. generate Special Prices for all lines). On March 1, Customer X will be charged the Special Price of £9 for the Hammer, £8 for the Drill and £7 for the Saw (assuming each Special Price record is still valid).
Alternatively, imagine the Sales Clerk had generated Special Prices on the January 1 order using the Product option (i.e. generate Special Prices for selected lines), for the Drill only. On March 1, Customer X will be charged the Special Price of £8 for the Drill (assuming this Special Price record is still valid), but will be charged the standard line price of £10 for the other items, as no Special Product record exists for these Customer/Product combinations.
The following fields in the Price Book Flags: Selling Record are used to apply Special Price-related system settings:
Special Prices From Orders: This must be checked in order to be able to generate Special Prices from a Sales Order.
Special Prices From Quotes: This must be checked in order to be able to generate Special Prices from a Quote, Sales Enquiry, Sales Contract and Credit Note.
Update Special Prices Priority: This defines whether Product or Document Special Price settings take precedence when the Sales Clerk attempts to apply both Product and Document Special Price criteria to a sales document (as the system can only allow Special Prices to be generated either for all lines, or for selected lines).