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Quantum VS Help: Sales Desk |
When you add order lines for which insufficient stock is available, the Warning: Insufficient Stock window displays, allowing you to choose from a number of options, including:
back ordering the stock,
force allocating the stock,
or raising a back-to-back Sales/Purchase Order.
See When You Receive An Insufficient Stock Warning.
You may back order stock following a picking or despatch deficiency (e.g. because items are damaged or missing).
An alternative when you either cannot, or do not wish to, use free stock to fulfil an order, is to raise a Back-To-Back Sales and Purchase Order. On Completion of the Sales Order the lines will either be allocated automatically to a Purchase Order, or can be allocated manually, to 'back order' the goods from the Supplier. See Back-To-Back Sales and Purchase Orders.
Note that:
You may check stock levels before and after adding product lines to a Sales Order. See Viewing Product Stock Details.
You may check the quantities of Back Order items on an open Sales Order. See Checking Back Order Quantities.
When stock placed on Back Order arrives at your warehouse or office, you will then need to allocate (or release) that stock to Sales Orders. See Releasing Back Order Stock To Sales Orders.